We are currently experiencing some issues.
Service Messages
Incidents
Thursday, 09-Jul-26 09:05:37 UTC
Fixed
Shared Hosting - Website Performance
We are aware of potential performance degradation on a small number of websites using our shared hosting platform in London. Our team are investigating and we will provide another update as soon as possible.
Thursday, 09-Jul-26 09:13:10 UTC
Shared Hosting - Website Performance - Update
Our system administrators have identified an issue affecting NAS storage 1a and 1b on our shared hosting platform in London. Investigations are ongoing, and we are working to restore normal performance as quickly as possible.
Thursday, 09-Jul-26 09:43:57 UTC
Shared Hosting - Website Performance - Update
Our system administrators have identified a hardware fault affecting storage 1a and 1b on our shared hosting platform in London. Data Centre engineers are on site and will replace the faulty component as soon as possible. We will provide a further update once this work has been completed.
Thursday, 09-Jul-26 12:19:09 UTC
Shared Hosting - Website Performance - Resolved
The faulty hardware component has now been replaced, and normal service has been restored. We will continue to monitor closely to ensure services remain stable.
Wednesday, 08-Jul-26 16:58:37 UTC
Identified
SSH Connectivity
SSH is currently unavailable on our hosting platforms across our UK, US, and Singapore locations. Our engineers are working to restore SSH access as quickly as possible. We will provide further updates as more information becomes available.
Planned Maintenance
Thursday, 09-Jul-26
There are no service messages.