All systems operational.

Service Messages

Incidents

Wednesday, 26-Jan-22 08:14:45 UTC

Fixed

MySQL Database Connection Errors

We're receiving reports of database connectivity issues - our system administrators are currently investigating and we'll provide updates as more information becomes available.

Wednesday, 26-Jan-22 08:51:26 UTC

MySQL Database Connection Errors - Fixed

Our system administrators have deployed a fix and we can confirm that database connectivity is working as expected, and all sites affected are now back online. We apologise for the inconvenience caused during this time.

Saturday, 22-Jan-22 08:51:44 UTC

Fixed

MySQL Cluster Rebuild

MySQL connectivity to the following instances is currently unavailable: sdb-m.hosting.stackcp.net sdb-n.hosting.stackcp.net sdb-o.hosting.stackcp.net sdb-p.hosting.stackcp.net wordpressdb-s.hosting.stackcp.net The replication of this cluster has failed and it needs to be rebuilt, current ETA is 4 hours. No data will be lost during this process and we will update this status page as soon as the work has completed.

Saturday, 22-Jan-22 08:55:07 UTC

Update

We're continuing to work on this and progress is being made on being rebuilding the failed cluster, we'll provide another update shortly.

Saturday, 22-Jan-22 10:56:02 UTC

Update

Thank you for your continued patience whilst our System Administration team continue to work on the problem. Further progress has been made to rebuild the MySQL cluster, we'll continue to provide further updates as we know more.

Saturday, 22-Jan-22 12:20:22 UTC

Update

All affected database instances in the impact cluster should be coming back online. We're continuing to monitor and will provide further updates shortly - we are aware there may still be problems and we're continuing to work to resolve them as quickly as possible.

Saturday, 22-Jan-22 19:38:26 UTC

Resolved

The MySQL Cluster has been rebuilt and all services and connectivity have returned to normal. We will continue to monitor this going forward.

Planned Maintenance

Wednesday, 26-Jan-22

There are no service messages.